Shipping and Delivery policy
The process of products’ shipping and delivery is an
essential part of the shopping process through LOROYAL, where the task of
goods’ delivery is our responsibility to bring the product in high quality
according to the mandatory quality safety standards.
By using LOROYAL delivery services, you agree to the
following terms and conditions:
• The address to which the order is to be shipped must be
written accurately, we are not responsible for product nonreceipt in the case
the address was incorrectly given by the customer.
• Please check the cost of shipping, delivery and details
of the process before approval and proceeding.
• If you encounter a problem in the delivery process, please
contact our technical support team.
Cost of shipping and delivery:
• For delivery within Kuwait: delivery cost only 2. 00 KD (Two Kuwaiti Dinar).
• Shipping to all countries: specified upon purchasing
details.
Delivery timing:
To customers inside Kuwait, delivery is done within 24
hours.
To customers in all countries, delivery is done within 3-5
business days.
Sometimes the delivery timing is less than the stated
duration.
Our international officials are responsible for customs
and shipping services.
Please ensure the address information is updated and add
an available phone number during ordering process to avoid any delay.